Senior Staff Resumés
Joseph and Linda Cloutier, Owners
Joe started his business career as a trail lawyer in 1972. After becoming established in his practice he ventured out into developing/owning and managing low income housing. He developed his first affordable housing community in 1976. His wife, Linda, then oversaw the day to day operation of the housing community while raising 2 children.
Over the years, Joe continued to develop numerous low income housing communities through HUD, Rural Development, and LIHTC programs. Linda continued to oversee the management of those communities, eventually stepping down as CEO and becoming a Regional Property Manager until her retirement in 2009.
In 2001, Joe retired from practicing law and focused on developing and operating affordable housing communities, his Denny’s Restaurants and Famous Dave’s Barbeque.
Melinda Whittaker, Chief Executive Officer
Melinda joined Realty Resources Management in 2001 as a Site Manager and within a few months was promoted to Regional Property Manager. In 2003 she left to pursue a career advancement as the Finance Director of an LIHTC/assisted living facility. She also worked has a Special Projects Manager in affordable housing, her primarily focus was on developing a marketing and leasing department during a time of numerous LIHTC rent-ups. In 2007 her vast experience with Rural Development, HUD and LIHTC regulations afforded her the opportunity to return to Realty Resources Management as the Director of Occupancy and a year later was promoted to Chief Executive Officer. She oversees the day-to-day operations of Realty Resources Management and works closely with the Owners, Regulatory Agencies and Investors associated with the managed communities. She also focuses on asset management, troubled property workouts, and restructuring multifamily debt. Melinda serves as a member of the Realty Resources development team and holds numerous industry certifications including NCP – Executive Certification from Housing Credit College, COS, C3P, ERS, FHS, HCCP, SBBS, TaCCS, and Green Property Management Certification.
William (Bill) Pearse, Jr., Controller
Bill has been with the Cloutier family since 1986 working with their various entities regarding their respective accounting requirements. Having graduated from Thomas College with a Bachelor of Science in Accounting, Bill has performed various accounting services over the years for the Cloutier’s entities and business ventures has they grown. He started as staff accountant and over the years advanced to Controller for various entities including Realty Resources Management, LLC. Bill is involved in the day-to-day operations and financing of these entities. Those day to day activities include oversight of partnership issues and banking controls. Beginning in 2000 Bill worked with Realty Resources Chartered, development arm of Realty Resources, preparing and finalizing development and operating proformas for Low Income Housing Projects. This required extensive negotiations and interaction with Rural Development and Maine State Housing Authority. These deals ranged from $4 to $9 million and required working with multiple funding agencies, private equity firms, and legal counsel for lenders.
Helena Yarosis, Director of Occupancy
Helena joined the company in 1991 as the receptionist. In 1993 she transferred to the occupancy department where she processed applications, produced move in paperwork, assigned RA, and processed unit transfers and move outs for the entire portfolio. Through the years her roles and responsibilities have increased in the occupancy department. Currently, Helena provides oversight to the occupancy department, ensuring consistency across all projects. She responds to audits and oversees compliance. She is responsible for all TRACS and MINC transactions and annual reporting for LIHTC, Bond and HOME programs. Her vast experience with many of the projects in our portfolio makes her a valuable resource to all the management staff. She is experienced and certified in most affordable housing programs, including C3P, TCS, TaCCS, certifications as a tax credit professional, STAR, COS, COSA. Helena is very well respected by the lending institutions and regulatory agencies.
Jennifer Herschell, Director of Operations
Jennifer joined Realty Resources in October 2016. She has close to 20 years experience directing all facets of real-estate portfolio and asset management for residential and retail spaces. She has a consistent track record of adding value by increasing profitability, maximizing revenue and exceeding marketing and leasing goals. Jennifer is a leader with proven success in recruiting, training, developing, motivating, and improving performance of property and management teams. She possesses a history of establishing and maintaining superior standards of client service and satisfaction.
David Duggan, Accounting Manager
David joined Realty Resources Management in August 2007. He holds a Bachelor Degree in Economics and many years financial experience in a variety of roles primarily in the banking industry. His experience guides him in the supervision of property financials and preparation of reports for lenders, investors, regulatory agencies and owners. He is responsible for working with auditors in preparing annual financial statements.
Cindy Bachelder, Regional Property Manager
Cindy joined Realty Resources with a background in Site Management for several other management companies. Her portfolio included HUD, Rural Development, and LIHTC projects. She is also a licensed Real Estate Broker. At Realty Resources Management her projects include a mix of Rural Development and LIHTC projects from Newport to Millinocket and she oversees our Bangor office.
Laura Hockett, Regional Property Manager
In 1983 Laura started her property management career in West Texas and then the Dallas area managing conventional housing. In 1990 she moved back to Maine and has been managing HUD, conventional, Rural Development and LIHTC properties ever since. She manages both senior and family housing. She currently works out of the Rockport office and manages properties in the greater mid-coast area.
Sharlene McEachern, Regional Property Manager
Before joining Realty Resources Management, Sharlene was Property Director for the Rockingham Area Community Land Trust in Springfield. She was responsible for the management of six LIHTC projects and seventeen smaller projects for the Land Trust. She has been involved in grant writing and in developing service-enriched housing programs, and is President of the Vermont Housing Managers Association. Currently, she is the Regional Property Manager for our elderly and family complexes in Massachusetts, New Hampshire, New York and Vermont.
Selina Brooks, Regional Property Manager
Selina joined the Realty Resources Management team in May 2016 with a background in conventional multifamily housing management. She is experienced in resident retention, inspections, capital improvements, budget oversight, reporting, and accounts receivable & payable. Selina began her property management career in Eastern North Carolina in 2002. She is a Certified Apartment Manager and a licensed Real Estate Broker. Selina oversees a portfolio of conventional, Rural Development, and LIHTC properties in Southern Maine and Oversees our Portland Office.
Julia Wilcock, Regional Property Manager
Julia Wilcock comes to Realty Resources from Volunteers of America after serving for 23 years. Ms. Wilcock possesses a BS in Finance and is a recipient of a Volunteers of America National Excellence in Administration Award and served on the Baldacci Governor’s Blue Ribbon Committee on Affordable Housing. Ms. Wilcock secured and developed over $50 million in affordable Housing funding for housing throughout Maine. Ms. Wilcock was also involved in several acquisitions of affordable housing complexes. Ms. Wilcock is certified as an occupancy specialist, maintenance specialist, financial manager, senior services and property manager. Ms. Wilcock was the Co-Chair of the State Continuum of Care for Maine for 3 years. Ms. Wilcock has secured, developed, managed and implemented all human service programs (in home services, mental health, correctional transitional, community mediation, veteran services, youth programs and senior services) currently operating at Volunteers of America. Ms. Wilcock was the Chief Financial Officer for 6 years, Vice President of Business Development for 16 years and the Vice President of Facilities for one year. Ms. Wilcock has extensive experience managing teams, developing and managing budgets, working with the Board of Directors, working with funding sources, managing REAC inspections, working with the Maine State Legislature and Municipalities and participating on National and Local committees.
Heather Deane, Regional Property Manager
Heather joined Realty Resources Management in January of 2015 as a part time Administrative Assistant. Shortly thereafter, in July 2015, she was promoted to Site Manager for a newly acquired property, which included overseeing the rehabilitation of the property. Heather was quick to learn all aspects of property management, including budgeting, administration, personnel and tenant/resident relations and was promoted to Regional Property Manager in November 2016. Heather is known for her problem-solving skills as well as for providing outstanding service to her residents. Heather earned her Certified Occupancy Specialist certification from the National Center for Housing Management along with numerous other certifications from Grace Hill.
Our Occupancy Specialists and Compliance Specialist are supervised by the Director of Occupancy and they are located at our main office in Rockport, as well as our satellite office in Lisbon. Their responsibilities include handling all tenant inquires and processing tenant applications in conformity with requirements of various State and Federal funding sources. Additionally, they complete timely tenant re-certifications, prepare project worksheet documents, and maintain the waiting lists in accordance with regulatory requirements. They are well versed in Rural Development, HUD, LIHTC and HOME program regulations